Privacy Policy

At Morelle Organics (https://morelleorganics.ca/), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.

1. Information We Collect

Because we offer a streamlined guest-checkout experience, we do not require you to create an account. However, to fulfill your orders and provide a functional website, we collect the following types of information:

Personal Information You Provide to Us: When you make a purchase or attempt to make a purchase through the Site, we collect certain information directly from you, including:

  • Contact Information: Your full name, email address, and phone number.
  • Shipping and Billing Information: Your shipping address and billing address.
  • Payment Information: Payment details (such as credit card numbers) are collected securely by our third-party payment processors. We do not store your full credit card information on our servers.

Information We Collect Automatically: When you visit the Site, we automatically collect certain information about your device and your interaction with our website. This includes:

  • Device Information: Your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Browsing Information: Information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site.

2. How We Use Your Information

We use the personal information we collect generally to fulfill any orders placed through the Site. Specifically, we use this information to:

  • Process your payment and arrange for shipping.
  • Provide you with invoices and/or order confirmations.
  • Communicate with you regarding your order, shipping updates, or customer support inquiries.
  • Screen our orders for potential risk or fraud.
  • Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

3. Sharing Your Personal Information

We value your privacy and do not sell your personal information to third parties. We only share your Personal Information with trusted third parties to help us provide our services and fulfill your orders, as described above.

  • Service Providers: We share information with payment processors and shipping carriers (e.g., Canada Post, FedEx, UPS) solely to process and deliver your purchases.
  • Analytics: We may use third-party tools (like Google Analytics) to help us understand how our customers use the Site.
  • Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Cookies and Tracking Technologies

Our website uses “cookies” (data files placed on your device or computer) and similar tracking technologies to function correctly, enhance your browsing experience, and analyze site traffic. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our Site, such as the shopping cart.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain this data to comply with tax, accounting, and legal obligations, as well as to assist with any future customer service requests regarding your past orders.

6. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Morelle Organics

Phone: +1 437-993-1385Privacy Policy, please contact us.

Website: https://morelleorganics.ca/

Email: info@morelleorganics.ca